Terms and Conditions
Terms and Conditions
A 50% deposit is required to reserve our services.
You must give us 72 hours to cancel services in order to receive a full refund.
We accept Visa , American Express , Master Card and Personal or Business Checks.
A contract does not guarantee our services unless a deposit is sent to us via fax , email , or mail. We work on a first come first serve basis.
Final guest count is required 1 week in advance for all catering over 50 guests. Depending on details of job.
Our event specialist will come to your venue location to discuss , layout , flow , set up etc... for detailed events. Our organizational skills are second to none in this industry , and we take great pride in our business.
We do not charge for tastings , and are done complimentary for certain services only.
If you are not satisfied with one of our products , we will gladly discuss our reimbursment policy.
Please understand , we make every effort to make our deliveries on time and cannot be responsible for certain circumstances , ( weather , traffic , vehicle problems etc... )
Our equipment is a very important part of our business , and becomes the responsibility of our clients when they are renting them without our staff. ( lost , stolen or damaged )
Outdoor events are solely customers liability and we cannot be held responsible for rain , wind , lightening etc... , but will make every effort to help the situation easier.
Our staff is professional , detailed and very willing to go above and beyond our duties to make your event a pleasurable one. We work very hard to serve our clients and are grateful that you have chosen us as your caterer.
We carry a $2,000,000.00 liability policy for our company and our staffing company is fully insured as well .
Thank You For Your Business.
Boca Joes Catering Inc.